Privacy Policy
Last updated: Draft — pending legal review
Information we collect
When you submit our contact form, we collect the information you provide: your name, company, work email, company website (if given), the type of help you're looking for, budget range, timeline and your message. We do not collect this information through any other means on this site beyond standard, privacy-conscious analytics.
How we use information
We use the information you submit to respond to your inquiry and evaluate a potential engagement. If you check the newsletter box on the form, we also use it to send you occasional updates about DEVIACRAFT — you can opt out anytime by emailing us. We do not sell your data to third parties.
Email delivery
Contact form submissions are processed and delivered via Resend, our transactional email provider. Resend processes this data on our behalf under its own privacy and security terms.
Customer relationship management
Contact form submissions are also recorded in HubSpot, the customer relationship management platform we use to manage our sales relationships. HubSpot receives the contact and inquiry details you submit and processes them on our behalf under its own privacy and security terms. We also attach basic attribution about how you found this site (for example, which campaign or referring site brought you here), which until that point was stored anonymously in your browser — see our Cookie Policy for details.
AI-assisted review of your inquiry
To help our team respond faster, the topic, budget range, timeline, company name and message you submit are sent to Google Gemini, our AI provider, which generates a short internal summary and a suggested priority for our team to read. Your name and email address are not sent. Your message is free text you write yourself, so it may contain personal details you chose to include.
Site assistant chat
If you use the chat widget on this site, the messages you type are sent to Google Gemini, our AI provider, to generate a response grounded only in this site's own published content. Nothing you type in chat is stored on our servers or added to our CRM — it exists only for the duration of your browser session. Your message is free text you write yourself, so it may still contain personal details you chose to include; please avoid sharing sensitive information in chat.
Retention periods
We keep your data in HubSpot for as long as an active or potential business relationship exists. If there is no related activity for 24 months, we delete or anonymize your information, unless the law requires us to keep it longer. You can ask us to delete it sooner by emailing us.
International transfers
Resend, HubSpot and Google (the providers mentioned above) may store and process your information on servers outside Argentina, including in the United States. These companies maintain their own data protection safeguards under recognized international transfer frameworks.
Your rights
You have the right to access, rectify, cancel (delete), and object to the use of your information at any time (ARCO rights), under Argentina's Law 25.326 on Personal Data Protection, and to request a copy of your data in a portable format. To exercise these rights, email hello@deviacraft.com. If you're not satisfied with our response, you can file a complaint with the Agency for Access to Public Information (AAIP), Argentina's data protection oversight authority.
Questions about this policy can be sent to hello@deviacraft.com.